Many players assume a deposit bonus code is applied automatically when they fund their account, and that mistake costs them the welcome offer. With PokerStars, you need to enter the code during the deposit process, or the bonus will not attach to that payment.
VIP and Loyalty Program
The loyalty scheme rewards players who play regularly with points that can be converted into bonuses and other perks.
- Tiers are based on the points you collect over time; moving up unlocks better rewards. Each tier brings more frequent bonus offers.
- Points accumulate as you play real-money games; different game types contribute at different rates. The rate is shown in your account.
- Points can be exchanged for cash bonuses or tournament entries; the exchange rate depends on your tier. Higher tiers get more value per point.
- Monthly or weekly challenges add extra points for completing simple tasks; these appear in your promotions area. Completing them regularly boosts your balance.
- Birthday and seasonal gifts are common for active members; they arrive as bonus credits or free entries. Keep your contact details current to receive them.
- Higher tiers may offer faster withdrawals and dedicated support; these benefits are applied automatically. Check your account status after each tier change.
- Points expire after a period of inactivity; playing at least once in the stated window keeps them alive. Set a reminder if you take a break.
The program ties your play to tangible rewards, so it pays to understand how points accrue. Different games contribute differently, and the contribution rate is listed in your account. Players who stick to one game type may earn slower than those who mix tables and tournaments. There is no cost to join, and your points balance is visible at all times. Use the points before they expire, and check the promotions area for limited-time boosts.
How to Activate a Bonus
The welcome offer requires a code at deposit, and the steps below show how to attach it correctly.
- Open the cashier from your logged-in account; the deposit screen has a field for a bonus code. Enter the code exactly as shown, with no extra spaces.
- Choose your deposit method and amount; the bonus is tied to the first qualifying deposit. A later deposit will not trigger the welcome offer.
- Confirm the deposit and wait for the confirmation message; the bonus should appear in your balance or bonus section. If it does not, contact support with your deposit reference.
- Read the conditions in words: the bonus must be played through a set number of times before withdrawal. Only certain games count fully toward that requirement.
- Keep track of the expiry date; unused bonus funds are removed when the period ends. Plan your play so you can meet the requirement in time.
- Do not withdraw your deposit before the bonus is credited; doing so can void the offer. Leave the funds in place until the bonus shows up.
- Use the code only once per player and per household; duplicate accounts are closed. If you share a device, ask support before claiming.
Activation is a one-time step, but the conditions continue to apply until you clear the bonus. The playthrough requirement is stated in the bonus details, and only qualifying games count. Players who withdraw early often lose the bonus entirely. Keep the confirmation email or screenshot until the bonus is fully cleared.
Wagering Calculation
Wagering requirements are easier to handle when you work through a simple example. The formula is: bonus amount times the playthrough multiplier equals the total you must wager. Only bets on qualifying games count toward that total. The numbers here are illustrative and do not reflect the actual terms of any offer.
Suppose you receive a bonus of 20 units and the multiplier is 10 times. The total wagering is 20 times 10, which equals 200 units. You must place 200 units of qualifying bets before the bonus converts to cash. Any bet on a non-qualifying game does not reduce the remaining requirement.
If each spin or hand costs 1 unit, you need 200 qualifying rounds to clear the bonus. At 50 rounds per session, that is four sessions of play. The math assumes every round counts fully; games with partial contribution increase the number of rounds. Plan your sessions around the games that contribute in full.
Partial contribution changes the calculation: a game that counts at half rate means 2 units wagered count as 1. If you play only such games, the effective requirement doubles. Mixing full and partial games can speed up clearing. Check the contribution table before you start.
Withdrawing before you finish forfeits the remaining bonus and any winnings from it. Track your progress in the bonus section of your account. Once the requirement is met, the bonus becomes withdrawable cash. Do not start a withdrawal while the progress bar is incomplete.
Money In, Money Out
Deposits and withdrawals follow a fixed path in your account, and the steps below keep them smooth.
- Sign in through the pokerstars login page with your username and password. Use the same credentials on mobile and desktop. If you forget them, use the password reset link.
- Open the cashier and pick a deposit method; the available options depend on your country. Each method shows its own minimum and maximum.
- Enter the amount and, if you have one, the bonus code; confirm and wait for the on-screen receipt. Save the reference number for your records.
- To withdraw, go to the cashier and choose withdrawal; you may need to complete identity checks first. Have a document ready if prompted.
- Select the same method you used for deposits where possible; this often speeds up review. The cashier shows which methods accept withdrawals.
- Submit the request and monitor its status in the transaction history. Most requests move to processing within a day.
- Funds arrive in your account or payment provider after approval; the time varies by method. Check the status before contacting support.
Keeping your profile details current avoids delays at withdrawal. Identity checks are a normal part of the process and protect your funds. Withdrawals to the original deposit method are the standard route. If a method is unavailable, support can suggest an alternative. Always review the transaction history after each request.
Deposit Limits and Self-Exclusion
Deposit limits let you set a cap on how much you put in over a chosen period. You can set daily, weekly, or monthly limits in the responsible gaming section. The change takes effect immediately or after a short cooling-off period. Lowering a limit is instant; raising it usually waits until the current period ends.
Session limits remind you to take breaks after a set time. The reminder appears on screen and can force a logout when the limit is reached. Setting a session limit helps you stay aware of time spent at the tables. You can adjust it at any time, but increases may be delayed.
Reality checks show how long you have played and your net result. They appear at intervals you choose and cannot be turned off during play. Use them to decide whether to continue or stop. The check is informational and does not block your play.
Self-exclusion blocks access to your account for a period you select. During exclusion, you cannot deposit, play, or withdraw until the period ends. https://pokerstars.cn.com/ applies the block across all products tied to your account. Choose a period that matches your needs; short blocks can be extended.
Time-out is a shorter pause than self-exclusion and can last from a day to several weeks. It freezes your ability to play but keeps your balance intact. You can request a time-out from the responsible gaming page. The pause cannot be lifted early, so pick the length carefully.
Logging In on Mobile and Desktop
The pokerstars login works the same on a phone browser and on a computer. Open your browser, go to the site, and enter your username and password. Mobile play runs in the browser, so no download is required. Bookmark the login page to avoid mistyped addresses.
For the pokerstars casino login, use the same account details as the poker room. The casino section sits within the same site and shares your wallet. Switching between poker and casino does not require a second login. If the casino page does not load, clear your browser cache and try again.
Enable two-factor authentication for extra protection where offered. A code sent to your phone confirms each new login. Keep your recovery options up to date in case you lose access. Never share your login details with anyone, even someone claiming to be support.
Using a Deposit Bonus Code Correctly
A pokerstars deposit bonus code is entered only in the cashier field at deposit. Copy it exactly, including capital letters, and avoid trailing spaces. The code applies to the first qualifying deposit only. If the code is rejected, check that the offer is still active for your account.
Do not enter the code in the login form or in a chat box; it will not apply. If you forget to enter it, contact support before playing through your deposit. Some offers cannot be added after the deposit is confirmed. Keep the confirmation message until the bonus appears.
Codes are personal and tied to one account; sharing them can void the bonus. Each code has a validity window, so use it soon after you receive it. Read the conditions in words so you know which games count. A code used on a second account will not credit a second bonus.
Quick Answers
Do I need a code for every deposit?
No, a code is needed only for offers that require one, such as the welcome bonus. Regular deposits without a code still fund your account. Check the promotion details to see if a code applies. Entering a code when none is required has no effect.
Can I use the same login for poker and casino?
Yes, one account covers both the poker room and the casino. Your wallet is shared, so a deposit in one area is available in the other. Use the same username and password for both. No separate registration is needed.
What happens if I withdraw before clearing the bonus?
The remaining bonus and any winnings from it are removed. Your own deposit is returned to you, minus any used funds. You can start a new offer later if you are eligible. Always finish the playthrough before requesting a withdrawal.
How do I set a deposit limit?
Open the responsible gaming section from your account menu. Choose the period and the amount, then confirm. Lower limits apply at once, while increases may wait. You can change the limit again after the cooling-off period.
Is mobile play available without an app?
Yes, the site runs in your phone browser with the same login. Open the browser, go to the site, and sign in. All cashier functions work in the browser. No download is needed.
What should I do if my bonus code is rejected?
Check that you typed the code exactly and that the offer is still valid for your account. Confirm you are making your first qualifying deposit. If it still fails, contact support before playing further. Provide your deposit reference so they can help.
Before your next deposit, open the cashier and confirm the bonus code field is filled correctly.